CALL
Within one to two days of the scheduled transport, use this directory to call the appropriate receiving area at Mass General. Some receiving areas may require a two-day notice.
During the call, please provide the details of your patient’s travel including any arrangements for a clinical escort.
The Mass General receiving area may also ask questions including:
- Did you answer “yes” to any of the seven Pre-Transfer Safety Screen questions?
- Will you be sending an escort with the patient?
- Does the patient require glasses, dentures or hearing aids?
- Does the patient require an interpreter?
- Does the patient require Isolation precautions?
- Is the patient at risk for aspiration?
- Can the patient walk three steps?
- Is this a bariatric patient? What is the patient’s weight?
- Has the patient eaten today?
- Do you have any concerns about the patient traveling?
After your patient’s appointment, we will complete a visit summary and arrange return transport to your facility.